Privacy Policy
1. Introduction
Smart Tech Bio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
2. Information We Collect
a. Personal Information:
- Contact Information: Name, email address, phone number.
- Service Information: Details about your service requests, including printer and scanner issues, computer support needs, and software update preferences.
b. Non-Personal Information:
- Technical Data: IP address, browser type, operating system, and usage data related to our website.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To respond to your service requests, troubleshoot issues, and deliver software updates and patches.
- To Improve Our Services: To analyze usage patterns and improve our service offerings.
- To Communicate: To send you updates, promotional materials, and information related to our services.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
- With Service Providers: We may share information with third-party service providers who assist us in operating our website, performing services, or conducting business.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information.
- Opt-Out: You can opt-out of receiving promotional communications from us.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.